Lead Management in Salesforce
Completed by Kevin Blades
February 16, 2026
29 hours (approximately)
Kevin Blades's account is verified. Coursera certifies their successful completion of Lead Management in Salesforce
What you will learn
Demonstrate an in-depth knowledge of how sales teams work together during the lead process.
Differentiate between Salesforce objects, fields, and records as they relate to Salesforce data management.
Import data into Salesforce and manage communication with contacts and the qualification of leads.
Skills you will gain
- Category: Sales Prospecting
- Category: Data Entry
- Category: Sales Support
- Category: Sales Management
- Category: Salesforce
- Category: Lead Generation
- Category: Data Import/Export
- Category: Customer Relationship Management (CRM) Software
- Category: Sales Operations
- Category: Prospecting and Qualification
- Category: Sales Pipelines
- Category: Sales Process
