Call Center Customer Service
Completed by Oussama Moures
July 18, 2025
19 hours (approximately)
Oussama Moures's account is verified. Coursera certifies their successful completion of Call Center Customer Service
Skills you will gain
- Category: Verbal Communication Skills
- Category: De-escalation Techniques
- Category: Data Entry
- Category: Customer Complaint Resolution
- Category: Call Center Experience
- Category: Customer Data Management
- Category: Customer Service
- Category: Inbound Calls
- Category: Telephone Skills
- Category: Time Management
- Category: Communication
- Category: Record Keeping

