Call Center Customer Service
Completed by Oussama Moures
July 18, 2025
19 hours (approximately)
Oussama Moures's account is verified. Coursera certifies their successful completion of Call Center Customer Service
Skills you will gain
- Category: De-escalation Techniques
- Category: Data Entry
- Category: Communication
- Category: Call Center Experience
- Category: Customer Data Management
- Category: Customer Service
- Category: Inbound Calls
- Category: Record Keeping
- Category: Performance Metric
- Category: Greeting Customers
- Category: Verbal Communication Skills
- Category: Telephone Skills

