Lead Management in Salesforce
Completed by Nadia Soufi
April 9, 2026
29 hours (approximately)
Nadia Soufi's account is verified. Coursera certifies their successful completion of Lead Management in Salesforce
What you will learn
Demonstrate an in-depth knowledge of how sales teams work together during the lead process.
Differentiate between Salesforce objects, fields, and records as they relate to Salesforce data management.
Import data into Salesforce and manage communication with contacts and the qualification of leads.
Skills you will gain
- Category: Campaign Management
- Category: Sales Support
- Category: Data Entry
- Category: Sales Pipelines
- Category: Sales Prospecting
- Category: Customer Relationship Management (CRM) Software
- Category: Prospecting and Qualification
- Category: Lead Generation
- Category: Sales Process
- Category: Promotions and Campaigns
- Category: Sales Development
- Category: Data Import/Export
