GenAI for Sales Development Representatives
Completed by Dustin McDonald
March 17, 2026
2 hours (approximately)
Dustin McDonald's account is verified. Coursera certifies their successful completion of GenAI for Sales Development Representatives
What you will learn
Identify the capabilities of GenAI relevant to sales tasks.
Evaluate the results of GenAI implementations in sales scenarios.
Compare and contrast the risks, challenges, and ethical considerations of using GenAI in sales.
Skills you will gain
- Category: Sales Prospecting
- Category: Customer Engagement
- Category: Responsible AI
- Category: Email Automation
- Category: General Sales Practices
- Category: Data Ethics
- Category: Sales Management
- Category: Lead Generation
- Category: AI Personalization
- Category: Sales Development
