GenAI for Sales Development Representatives
Completed by Dustin McDonald
March 17, 2026
2 hours (approximately)
Dustin McDonald's account is verified. Coursera certifies their successful completion of GenAI for Sales Development Representatives
What you will learn
Identify the capabilities of GenAI for Sales Development Representatives (SDRs) relevant to sales tasks.
Evaluate how well AI for sales prospecting tools perform in real-world lead generation and outreach scenarios.
Weigh the risks, challenges, and ethical considerations of using AI tools, including bias, data privacy, and the need for human oversight.
Skills you will gain
- Category: AI Workflows
- Category: Data Ethics
- Category: Sales Strategy
- Category: Retail Sales
- Category: Sales Management
- Category: Lead Generation
- Category: Business Ethics
- Category: AI Integrations
- Category: Sales Development
- Category: AI Personalization
- Category: B2B Sales
- Category: AI literacy
