Lead Management in Salesforce
Completed by Ana Carolina Freixa Matsushige
August 10, 2026
29 hours (approximately)
Ana Carolina Freixa Matsushige's account is verified. Coursera certifies their successful completion of Lead Management in Salesforce
What you will learn
Demonstrate an in-depth knowledge of how sales teams work together during the lead process.
Differentiate between Salesforce objects, fields, and records as they relate to Salesforce data management.
Import data into Salesforce and manage communication with contacts and the qualification of leads.
Skills you will gain
- Category: Data Entry
- Category: Sales Pipelines
- Category: Sales Development
- Category: Sales Enablement
- Category: Data Import/Export
- Category: Sales Operations
- Category: Sales Prospecting
- Category: Sales Support
- Category: Customer Relationship Management (CRM) Software
- Category: Salesforce
- Category: Prospecting and Qualification
- Category: Sales Process
