Introduction to Customer Service
Completed by Bethany Wright Bowens
May 4, 2026
18 hours (approximately)
Bethany Wright Bowens's account is verified. Coursera certifies their successful completion of Introduction to Customer Service
Skills you will gain
- Category: Greeting Customers
- Category: Retail Store Operations
- Category: Empathy
- Category: Time Management
- Category: Customer Service
- Category: Active Listening
- Category: Positivity
- Category: Root Cause Analysis
- Category: Transaction Processing
- Category: Retail Sales
- Category: Conflict Management
- Category: Call Center Experience

