Quality Improvement and Management
Completed by Shukri Aqlan
August 27, 2025
11 hours (approximately)
Shukri Aqlan 's account is verified. Coursera certifies their successful completion of Quality Improvement and Management
What you will learn
Understand the purpose and necessity of quality improvement in organizational contexts, discerning key principles underlying quality enhancement.
Evaluate the benefits of ISO registration and comprehend the requirements of ISO 9001 implementation, applying Bloom's Taxonomy.
Translate customer needs into actionable requirements, utilizing Bloom's Taxonomy to facilitate effective implementation.
Skills you will gain
- Category: Customer experience improvement
- Category: Quality Control
- Category: Technical Standard
- Category: Quality Management Systems
- Category: Quality Improvement
- Category: Quality Monitoring
- Category: Continuous Quality Improvement (CQI)
- Category: Continuous Improvement Process
- Category: Statistical Process Controls
- Category: User Feedback
- Category: Quality Assessment
- Category: Quality Management
