Salesforce Basics
Completed by Kenneth Fabela
August 6, 2024
4 hours (approximately)
Kenneth Fabela's account is verified. Coursera certifies their successful completion of Salesforce Basics
What you will learn
Customize Salesforce functionality to meet specific team needs.
'Access, navigate, and transition between Lightning and Classic Salesforce interfaces.
Create customer, partner, and employee communities for business engagement.
Manage customer data and relationships within the Salesforce CRM platform.
Skills you will gain
- Category: Sales Enablement
- Category: Account Management
- Category: Security Management
- Category: Stakeholder Engagement
- Category: Customer Relationship Management (CRM) Software
- Category: Salesforce
- Category: Customer Success Management
- Category: Cloud-Based Integration
- Category: Customer Engagement
- Category: User Accounts
- Category: Sales Development
- Category: Automation
