Service Transformed: Lessons in U.S. Veteran Centered Care
Completed by Brian Phelps
November 10, 2023
33 hours (approximately)
Brian Phelps's account is verified. Coursera certifies their successful completion of Service Transformed: Lessons in U.S. Veteran Centered Care
What you will learn
Understand the origins of Academic Medical Centers and Veterans Administration affiliations.
Recognize and manage the influence of bias and stereotypes in patient-provider interactions.
Skills you will gain
- Category: Diversity Awareness
- Category: Social Determinants Of Health
- Category: Health Policy
- Category: Health Systems
- Category: Health Equity
- Category: Cultural Sensitivity
- Category: Health Disparities
- Category: Patient-centered Care
- Category: Mental Health
- Category: Team Collaboration
- Category: Intercultural Competence
- Category: Healthcare Ethics

