Customer Service Fundamentals
Completed by Florence Amaoge Nwankwo
July 4, 2023
14 hours (approximately)
Florence Amaoge Nwankwo's account is verified. Coursera certifies their successful completion of Customer Service Fundamentals
Skills you will gain
- Category: Customer experience improvement
- Category: Empathy
- Category: Process Management
- Category: Personal Attributes
- Category: Technical Support and Services
- Category: Communication
- Category: Telephone Skills
- Category: Problem Solving
- Category: Service Level
- Category: Customer Service
- Category: Customer and Client Support
- Category: Customer Support
