Quality Improvement and Management
Completed by David Edem Govina
August 6, 2025
11 hours (approximately)
David Edem Govina's account is verified. Coursera certifies their successful completion of Quality Improvement and Management
What you will learn
Understand the purpose and necessity of quality improvement in organizational contexts, discerning key principles underlying quality enhancement.
Evaluate the benefits of ISO registration and comprehend the requirements of ISO 9001 implementation, applying Bloom's Taxonomy.
Translate customer needs into actionable requirements, utilizing Bloom's Taxonomy to facilitate effective implementation.
Skills you will gain
- Category: Technical Standard
- Category: Quality Management Systems
- Category: Customer experience improvement
- Category: Quality Assessment
- Category: Quality Management
- Category: Continuous Quality Improvement (CQI)
- Category: Continuous Improvement Process
- Category: Quality Improvement
- Category: Quality Monitoring
- Category: Statistical Process Controls
- Category: User Feedback
- Category: Quality Control
