Customer Service Fundamentals
Completed by Laura Lara Ortiz
January 27, 2026
14 hours (approximately)
Laura Lara Ortiz's account is verified. Coursera certifies their successful completion of Customer Service Fundamentals
Skills you will gain
- Category: Process Management
- Category: Empathy
- Category: Service Level
- Category: Communication
- Category: Service Management
- Category: Personal Attributes
- Category: Client Support
- Category: Greeting Customers
- Category: Technical Support and Services
- Category: Customer Service
- Category: Operations Support Systems
- Category: Customer Support

