Conflict Resolution Skills
Completed by Mai Tran
May 13, 2025
6 hours (approximately)
Mai Tran's account is verified. Coursera certifies their successful completion of Conflict Resolution Skills
What you will learn
Master communication strategies for effective conflict resolution.
Develop negotiation and mediation techniques to achieve positive outcomes.
Learn to identify and address the root causes of workplace conflicts.
Build a practical conflict management plan for real-world application.
Skills you will gain
- Category: Negotiation
- Category: Mediation
- Category: Problem Solving
- Category: Discussion Facilitation
- Category: Cooperation
- Category: De-escalation Techniques
- Category: Communication Strategies
- Category: Leadership
- Category: Conflict Management
- Category: Verbal Strategic Communication
- Category: Strategic Communication
- Category: Verbal Communication Skills
