Introduction to Customer Service
Completed by Julia Wisniewska
February 18, 2026
18 hours (approximately)
Julia Wisniewska's account is verified. Coursera certifies their successful completion of Introduction to Customer Service
Skills you will gain
- Category: Active Listening
- Category: Positivity
- Category: Customer Complaint Resolution
- Category: Conflict Management
- Category: Customer Service
- Category: Empathy
- Category: Time Management
- Category: Problem Solving
- Category: Root Cause Analysis
- Category: Greeting Customers
- Category: Retail Sales
- Category: Communication
