Customer Service Fundamentals
Completed by HERZAN FRANCISCO CARCACHE HUERTA
September 19, 2021
14 hours (approximately)
HERZAN FRANCISCO CARCACHE HUERTA's account is verified. Coursera certifies their successful completion of Customer Service Fundamentals
Skills you will gain
- Category: Help Desk Support
- Category: Customer Engagement
- Category: Customer Support
- Category: Service Level
- Category: Customer and Client Support
- Category: Communication
- Category: Personal Attributes
- Category: Process Management
- Category: Greeting Customers
- Category: Customer experience improvement
- Category: Empathy
- Category: Customer Complaint Resolution
