Customer Service Fundamentals
Completed by HERZAN FRANCISCO CARCACHE HUERTA
September 19, 2021
14 hours (approximately)
HERZAN FRANCISCO CARCACHE HUERTA's account is verified. Coursera certifies their successful completion of Customer Service Fundamentals
Skills you will gain
- Category: Telephone Skills
- Category: Problem Solving
- Category: Personal Attributes
- Category: Communication
- Category: Technical Support and Services
- Category: Empathy
- Category: Customer experience improvement
- Category: Customer Complaint Resolution
- Category: Greeting Customers
- Category: Customer Engagement
- Category: Customer Support
- Category: Help Desk Support

