Introduction to Customer Service
Completed by Mowafaq Diratani
January 24, 2026
18 hours (approximately)
Mowafaq Diratani's account is verified. Coursera certifies their successful completion of Introduction to Customer Service
Skills you will gain
- Category: Root Cause Analysis
- Category: Retail Sales
- Category: Transaction Processing
- Category: Customer Service
- Category: Active Listening
- Category: Positivity
- Category: Customer Complaint Resolution
- Category: Conflict Management
- Category: Greeting Customers
- Category: Communication
- Category: Time Management
- Category: Empathy

