Satisfaction Guaranteed: Develop Customer Loyalty Online
Completed by Sany Delany Nunes Marques
December 30, 2023
15 hours (approximately)
Sany Delany Nunes Marques's account is verified. Coursera certifies their successful completion of Satisfaction Guaranteed: Develop Customer Loyalty Online
What you will learn
Identify common strategies for building customer loyalty in e-commerce.
Successfully manage client relationships and measure satisfaction.
Gain a competitive edge by learning AI skills from Google experts.
Put together a portfolio and/or resume to present to employers.
Skills you will gain
- Category: Customer Analysis
- Category: Customer Relationship Management
- Category: Loyalty Programs
- Category: Web Analytics
- Category: Customer and Client Support
- Category: Relationship Management
- Category: Digital Marketing
- Category: Customer Retention
- Category: E-Commerce
- Category: Product Improvement
- Category: Customer Engagement
- Category: Customer Service
