Call Center Customer Service
Completed by Alisha Newlon
January 30, 2024
19 hours (approximately)
Alisha Newlon's account is verified. Coursera certifies their successful completion of Call Center Customer Service
Skills you will gain
- Category: De-escalation Techniques
- Category: Inbound Calls
- Category: Customer Data Management
- Category: Customer Service
- Category: Record Keeping
- Category: Verbal Communication Skills
- Category: Customer Complaint Resolution
- Category: Telephone Skills
- Category: Call Center Experience
- Category: Communication
- Category: Greeting Customers
- Category: Data Entry

