Customer Service Fundamentals
Completed by Jessica Ann Estolloso
June 24, 2025
14 hours (approximately)
Jessica Ann Estolloso's account is verified. Coursera certifies their successful completion of Customer Service Fundamentals
Skills you will gain
- Category: Communication
- Category: Personal Attributes
- Category: Technical Support and Services
- Category: Process Management
- Category: Telephone Skills
- Category: Problem Solving
- Category: Empathy
- Category: Customer experience improvement
- Category: Customer Engagement
- Category: Customer Support
- Category: Help Desk Support
- Category: Greeting Customers
