Call Center Customer Service
Completed by YESSICA LORENZO
August 22, 2024
19 hours (approximately)
YESSICA LORENZO's account is verified. Coursera certifies their successful completion of Call Center Customer Service
Skills you will gain
- Category: De-escalation Techniques
- Category: Inbound Calls
- Category: Customer Data Management
- Category: Customer Service
- Category: Record Keeping
- Category: Verbal Communication Skills
- Category: Customer Complaint Resolution
- Category: Telephone Skills
- Category: Call Center Experience
- Category: Communication
- Category: Greeting Customers
- Category: Data Entry

