Customer Centricity as Competitive Advantage - Jagdish Sheth
Completed by Izabela Cristina Melo da Silva
June 12, 2024
10 hours (approximately)
Izabela Cristina Melo da Silva's account is verified. Coursera certifies their successful completion of Customer Centricity as Competitive Advantage - Jagdish Sheth
Skills you will gain
- Category: Organizational Change
- Category: Customer Insights
- Category: Customer Engagement
- Category: Value Propositions
- Category: Culture Transformation
- Category: Organizational Structure
- Category: Customer Analysis
- Category: Loyalty Programs
- Category: Cost Accounting
- Category: Customer Advocacy
- Category: Innovation
- Category: Brand Loyalty
