Customer Centricity as Competitive Advantage - Jagdish Sheth
Completed by Izabela Cristina Melo da Silva
June 12, 2024
10 hours (approximately)
Izabela Cristina Melo da Silva's account is verified. Coursera certifies their successful completion of Customer Centricity as Competitive Advantage - Jagdish Sheth
Skills you will gain
- Category: Customer Engagement
- Category: Value Propositions
- Category: Organizational Structure
- Category: Customer Analysis
- Category: Organizational Change
- Category: Cost Accounting
- Category: Loyalty Programs
- Category: Strategic Marketing
- Category: Organizational Development
- Category: Customer experience strategy (CX)
- Category: Customer Retention
- Category: Market Share
