Customer Service Fundamentals
Completed by MATTHEW A. SWALLERS
February 1, 2024
14 hours (approximately)
MATTHEW A. SWALLERS's account is verified. Coursera certifies their successful completion of Customer Service Fundamentals
Skills you will gain
- Category: Customer Complaint Resolution
- Category: Problem Solving
- Category: Greeting Customers
- Category: Help Desk Support
- Category: Customer Service
- Category: Customer and Client Support
- Category: Service Level
- Category: Customer Support
- Category: Customer Engagement
- Category: Technical Support and Services
- Category: Customer experience improvement
- Category: Empathy
