Gerenciamento de Serviços de TI
Completed by Rodrigo Oliveira Bento
April 16, 2025
30 hours (approximately)
Rodrigo Oliveira Bento's account is verified. Coursera certifies their successful completion of Gerenciamento de Serviços de TI
Skills you will gain
- Category: Customer experience improvement
- Category: Practice Management
- Category: Service Management
- Category: Information Technology Infrastructure Library
- Category: Continuous Improvement Process
- Category: Innovation
- Category: DevOps
- Category: IT Service Management
- Category: Service Design
- Category: Supplier Management
- Category: Service Improvement
- Category: Governance
