Gerenciamento de Serviços de TI
Completed by Rodrigo Oliveira Bento
April 16, 2025
30 hours (approximately)
Rodrigo Oliveira Bento's account is verified. Coursera certifies their successful completion of Gerenciamento de Serviços de TI
Skills you will gain
- Category: Customer experience improvement
- Category: Service Management
- Category: IT Service Management
- Category: Governance
- Category: Information Technology Operations
- Category: Continuous Improvement Process
- Category: Supplier Management
- Category: Practice Management
- Category: DevOps
- Category: Innovation
- Category: Information Technology Infrastructure Library
- Category: Service Design
