Customer Success: Conociendo al cliente
Completed by Myrna Elizabeth Villalón Aviles
July 16, 2025
15 hours (approximately)
Myrna Elizabeth Villalón Aviles 's account is verified. Coursera certifies their successful completion of Customer Success: Conociendo al cliente
What you will learn
Entender la estrategia de Customer Success o éxito del cliente
Definir el proceso de la estrategia
Gestionar una eficiente relación con el cliente
Skills you will gain
- Category: Relationship Management
- Category: Business Metrics
- Category: Customer experience strategy (CX)
- Category: Customer Relationship Management
- Category: Customer Relationship Building
- Category: Leadership
- Category: Sales Strategy
- Category: Customer Retention
- Category: Customer Service
- Category: Customer experience improvement
- Category: Sales Process
- Category: Customer Acquisition Management
