Opportunity Management in Salesforce
Completed by BENJAMIN LAI ZE QIAN
January 13, 2026
25 hours (approximately)
BENJAMIN LAI ZE QIAN 's account is verified. Coursera certifies their successful completion of Opportunity Management in Salesforce
What you will learn
Describe what sales activities an account executive is typically responsible for and how a sales operations specialist would support them.
Demonstrate an in-depth knowledge of how sales teams progress opportunities through the sales pipeline and close deals in Salesforce.
Demonstrate proficiency using Salesforce Sales Cloud Lightning by managing accounts, opportunities, products, quotes, and contracts.
Skills you will gain
- Category: Salesforce
- Category: Collaborative Software
- Category: Account Management
- Category: Sales Operations
- Category: Product Knowledge
- Category: Contract Management
- Category: Sales Enablement
- Category: Sales Support
- Category: Order Processing
- Category: Kanban Principles
- Category: Sales Process
- Category: Order Entry
