Call Center Customer Service
Completed by Bernadette Lohr
December 7, 2023
19 hours (approximately)
Bernadette Lohr's account is verified. Coursera certifies their successful completion of Call Center Customer Service
Skills you will gain
- Category: De-escalation Techniques
- Category: Inbound Calls
- Category: Customer Data Management
- Category: Customer Service
- Category: Record Keeping
- Category: Verbal Communication Skills
- Category: Customer Complaint Resolution
- Category: Telephone Skills
- Category: Call Center Experience
- Category: Communication
- Category: Greeting Customers
- Category: Data Entry

