Introduction to Customer Service
Completed by Stanley Junior BERNARD
September 17, 2024
18 hours (approximately)
Stanley Junior BERNARD's account is verified. Coursera certifies their successful completion of Introduction to Customer Service
Skills you will gain
- Category: Non-Verbal Communication
- Category: Ability To Meet Deadlines
- Category: Call Center Experience
- Category: Empathy
- Category: Time Management
- Category: Retail Sales
- Category: Root Cause Analysis
- Category: Retail Store Operations
- Category: Active Listening
- Category: Positivity
- Category: Customer Complaint Resolution
- Category: Conflict Management

