Introduction to Customer Service
Completed by Maame Aba Ankrah
January 28, 2024
18 hours (approximately)
Maame Aba Ankrah's account is verified. Coursera certifies their successful completion of Introduction to Customer Service
Skills you will gain
- Category: Customer Service
- Category: Active Listening
- Category: Positivity
- Category: Customer Complaint Resolution
- Category: Retail Store Operations
- Category: Greeting Customers
- Category: Root Cause Analysis
- Category: Transaction Processing
- Category: Call Center Experience
- Category: Empathy
- Category: Retail Sales
- Category: De-escalation Techniques

