Conflict Resolution Skills
Completed by Astrid Kragt
November 8, 2024
6 hours (approximately)
Astrid Kragt's account is verified. Coursera certifies their successful completion of Conflict Resolution Skills
What you will learn
Master communication strategies for effective conflict resolution.
Develop negotiation and mediation techniques to achieve positive outcomes.
Learn to identify and address the root causes of workplace conflicts.
Build a practical conflict management plan for real-world application.
Skills you will gain
- Category: Verbal Communication Skills
- Category: Conflict Management
- Category: Strategic Communication
- Category: Mediation
- Category: Problem Solving
- Category: De-escalation Techniques
- Category: Discussion Facilitation
- Category: Verbal Strategic Communication
- Category: Interpersonal Communications
- Category: Negotiation
- Category: Leadership
- Category: Communication Strategies
