Customer Service Fundamentals
Completed by Alessia Esposito
April 15, 2025
14 hours (approximately)
Alessia Esposito's account is verified. Coursera certifies their successful completion of Customer Service Fundamentals
Skills you will gain
- Category: Technical Support and Services
- Category: Customer experience improvement
- Category: Empathy
- Category: Process Management
- Category: Personal Attributes
- Category: Communication
- Category: Help Desk Support
- Category: Telephone Skills
- Category: Problem Solving
- Category: Greeting Customers
- Category: Customer Engagement
- Category: Customer Support
