Start the UX Design Process: Empathize, Define, and Ideate
Completed by Katherine Kaplan
January 22, 2026
19 hours (approximately)
Katherine Kaplan's account is verified. Coursera certifies their successful completion of Start the UX Design Process: Empathize, Define, and Ideate
What you will learn
Empathize with users to understand their needs and pain points.
Develop problem statements to define user needs.
Generate ideas for possible solutions to user problems.
Skills you will gain
- Category: User Centered Design
- Category: Solution Design
- Category: Human Centered Design
- Category: Web Content Accessibility Guidelines
- Category: User Experience Design
- Category: Persona (User Experience)
- Category: Persona Development
- Category: User Story
- Category: User Research
- Category: User Experience
- Category: Ideation
- Category: UI/UX Research

