Customer Service Fundamentals
Completed by Paula Moncher
February 12, 2025
14 hours (approximately)
Paula Moncher's account is verified. Coursera certifies their successful completion of Customer Service Fundamentals
Skills you will gain
- Category: Customer Engagement
- Category: Customer Service
- Category: Customer and Client Support
- Category: Technical Support and Services
- Category: Service Level
- Category: Problem Solving
- Category: Help Desk Support
- Category: Greeting Customers
- Category: Customer Support
- Category: Customer experience improvement
- Category: Empathy
- Category: Telephone Skills
