Root Cause Analysis: Principles and Benefits
Completed by Steven Johns
January 21, 2026
2 hours (approximately)
Steven Johns's account is verified. Coursera certifies their successful completion of Root Cause Analysis: Principles and Benefits
What you will learn
Define Root Cause Analysis and explain its importance in problem-solving
Apply various RCA tools and techniques to identify the root causes of problems
Formulate and implement effective corrective actions to prevent the recurrence of identified issues
Integrate RCA into organizational processes for continuous improvement and operational excellence
Skills you will gain
- Category: Culture Transformation
- Category: Root Cause Analysis
- Category: Process Improvement and Optimization
- Category: Operational Efficiency
- Category: Proactivity
- Category: Operational Excellence
- Category: Continuous Quality Improvement (CQI)
- Category: Quality Improvement
- Category: Product Improvement
- Category: Corrective and Preventive Action (CAPA)
- Category: Critical Thinking
- Category: Critical Thinking and Problem Solving
