Customer Service Fundamentals
Completed by WALUSUNGU TAKATA
April 16, 2024
14 hours (approximately)
WALUSUNGU TAKATA's account is verified. Coursera certifies their successful completion of Customer Service Fundamentals
Skills you will gain
- Category: Personal Attributes
- Category: Communication
- Category: Process Management
- Category: Empathy
- Category: Technical Support and Services
- Category: Customer experience improvement
- Category: Problem Solving
- Category: Customer Support
- Category: Customer Engagement
- Category: Greeting Customers
- Category: Help Desk Support
- Category: Service Level
