Lead Management in Salesforce
Completed by Christine Smith
December 1, 2023
29 hours (approximately)
Christine Smith's account is verified. Coursera certifies their successful completion of Lead Management in Salesforce
What you will learn
Demonstrate an in-depth knowledge of how sales teams work together during the lead process.
Differentiate between Salesforce objects, fields, and records as they relate to Salesforce data management.
Import data into Salesforce and manage communication with contacts and the qualification of leads.
Skills you will gain
- Category: Customer Relationship Management (CRM) Software
- Category: Salesforce
- Category: Sales Support
- Category: Promotions and Campaigns
- Category: Sales Management
- Category: Sales Process
- Category: Sales Development
- Category: Data Entry
- Category: Campaign Management
- Category: Sales Prospecting
- Category: Data Import/Export
- Category: Sales Operations
