Introduction to Customer Service
Completed by Dwayne Showell
January 26, 2026
18 hours (approximately)
Dwayne Showell's account is verified. Coursera certifies their successful completion of Introduction to Customer Service
Skills you will gain
- Category: Active Listening
- Category: Positivity
- Category: Customer Service
- Category: Empathy
- Category: Time Management
- Category: Retail Store Operations
- Category: Greeting Customers
- Category: Transaction Processing
- Category: Retail Sales
- Category: Root Cause Analysis
- Category: Communication
- Category: Problem Solving

