Introduction to Customer Service
Completed by Sabrina Int-Veen
December 21, 2023
18 hours (approximately)
Sabrina Int-Veen's account is verified. Coursera certifies their successful completion of Introduction to Customer Service
Skills you will gain
- Category: De-escalation Techniques
- Category: Non-Verbal Communication
- Category: Ability To Meet Deadlines
- Category: Call Center Experience
- Category: Problem Solving
- Category: Retail Store Operations
- Category: Communication
- Category: Root Cause Analysis
- Category: Retail Sales
- Category: Transaction Processing
- Category: Positivity
- Category: Active Listening

