Technical Support Fundamentals
Completed by Jay Lum
November 23, 2025
19 hours (approximately)
Jay Lum's account is verified. Coursera certifies their successful completion of Technical Support Fundamentals
Skills you will gain
- Category: Computer Systems
- Category: Help Desk Support
- Category: General Networking
- Category: Linux
- Category: Technical Documentation
- Category: Package and Software Management
- Category: Customer Support
- Category: Hardware Troubleshooting
- Category: Technical Writing
- Category: Technical Support
- Category: Technical Support and Services
- Category: Computer Hardware

