Business-to-Consumer (B2C) Sales Strategies and Techniques
Completed by Ngoc Nam Nguyen
February 16, 2025
2 hours (approximately)
Ngoc Nam Nguyen's account is verified. Coursera certifies their successful completion of Business-to-Consumer (B2C) Sales Strategies and Techniques
What you will learn
Demonstrate an understanding of B2C Sales and identify relevant examples.
Apply strategies to identify your target audience.
Demonstrate effective communication and product knowledge to build consumer trust.
Apply basic sales techniques to convert prospects into customers.
Skills you will gain
- Category: General Sales Practices
- Category: Target Audience
- Category: Communication
- Category: Rapport Building
- Category: Target Market
- Category: Customer Retention
- Category: Closing (Sales)
- Category: Brand Loyalty
- Category: Verbal Communication Skills
- Category: Sales
- Category: Persona Development
- Category: Sales Strategy
