Customer Service Fundamentals
Completed by Johanan Mumo Wambua
June 30, 2025
14 hours (approximately)
Johanan Mumo Wambua's account is verified. Coursera certifies their successful completion of Customer Service Fundamentals
Skills you will gain
- Category: Help Desk Support
- Category: Personal Attributes
- Category: Communication
- Category: Process Management
- Category: Greeting Customers
- Category: Problem Solving
- Category: Customer Support
- Category: Customer experience improvement
- Category: Telephone Skills
- Category: Customer Service
- Category: Technical Support and Services
- Category: Customer Engagement
