Call Center Customer Service
Completed by Tracy Herriott
April 13, 2024
19 hours (approximately)
Tracy Herriott's account is verified. Coursera certifies their successful completion of Call Center Customer Service
Skills you will gain
- Category: Record Keeping
- Category: Performance Metric
- Category: Teamwork
- Category: De-escalation Techniques
- Category: Inbound Calls
- Category: Customer Data Management
- Category: Customer Service
- Category: Communication
- Category: Greeting Customers
- Category: Call Center Experience
- Category: Data Entry
- Category: Time Management

