Google Cloud Customer Care Fundamentals
Completed by Michael David Tang Yew
September 15, 2024
hours (approximately)
Michael David Tang Yew's account is verified. Coursera certifies their successful completion of Google Cloud Customer Care Fundamentals
What you will learn
Identify the steps involved in the lifecycle of a support case
Identify known issues affecting Google Cloud Services
Differentiate the levels of support provided by Google Cloud Customer Care
Create, manage, and view support cases
Skills you will gain
- Category: Google Cloud Platform
- Category: Technical Support and Services
- Category: Service Level
- Category: Data Loss Prevention
- Category: Technical Communication
- Category: Incident Management
- Category: Technical Support
- Category: Technical Documentation
- Category: Issue Tracking
- Category: Help Desk Support
- Category: Cloud Management
- Category: Product Support
