A Organização Centrada na Jornada do Cliente
Completed by Raphael Almeida Ramos de Lima
April 24, 2025
27 hours (approximately)
Raphael Almeida Ramos de Lima's account is verified. Coursera certifies their successful completion of A Organização Centrada na Jornada do Cliente
Skills you will gain
- Category: Relationship Building
- Category: Key Performance Indicators (KPIs)
- Category: Performance Measurement
- Category: Process Design
- Category: Customer experience strategy (CX)
- Category: Customer Analysis
- Category: Experience Design
- Category: Value Propositions
- Category: Rapport Building
- Category: Product Management
- Category: Product Lifecycle Management
- Category: Customer Insights
