A Organização Centrada na Jornada do Cliente
Completed by Raphael Almeida Ramos de Lima
April 24, 2025
27 hours (approximately)
Raphael Almeida Ramos de Lima's account is verified. Coursera certifies their successful completion of A Organização Centrada na Jornada do Cliente
Skills you will gain
- Category: Agile Methodology
- Category: Interpersonal Communications
- Category: Performance Measurement
- Category: Value Propositions
- Category: Relationship Building
- Category: Customer Analysis
- Category: Process Design
- Category: Key Performance Indicators (KPIs)
- Category: Customer experience strategy (CX)
- Category: Product Lifecycle Management
- Category: Experience Design
- Category: Customer Success Management
