Conflict Resolution Skills
Completed by Sammar Hafez
August 13, 2025
6 hours (approximately)
Sammar Hafez's account is verified. Coursera certifies their successful completion of Conflict Resolution Skills
What you will learn
Master communication strategies for effective conflict resolution.
Develop negotiation and mediation techniques to achieve positive outcomes.
Learn to identify and address the root causes of workplace conflicts.
Build a practical conflict management plan for real-world application.
Skills you will gain
- Category: Negotiation
- Category: Strategic Communication
- Category: Conflict Management
- Category: Verbal Communication Skills
- Category: Interpersonal Communications
- Category: Cooperation
- Category: Mediation
- Category: Problem Solving
- Category: Discussion Facilitation
- Category: Communication Strategies
- Category: Leadership
- Category: Verbal Strategic Communication
