Customer Success: Conociendo al cliente
Completed by Angel David Rodriguez Ramos
August 24, 2024
15 hours (approximately)
Angel David Rodriguez Ramos 's account is verified. Coursera certifies their successful completion of Customer Success: Conociendo al cliente
What you will learn
Entender la estrategia de Customer Success o éxito del cliente
Definir el proceso de la estrategia
Gestionar una eficiente relación con el cliente
Skills you will gain
- Category: Customer Insights
- Category: Customer Acquisition Management
- Category: Customer Relationship Management (CRM) Software
- Category: Customer experience strategy (CX)
- Category: Business Metrics
- Category: Leadership
- Category: Customer experience improvement
- Category: Sales Process
- Category: Sales Strategy
- Category: Customer Retention
- Category: Customer Service
- Category: Relationship Management
